We allowed cancellation of the room. After booking is confirmed, Free Cancellation is allowed 14 days before the check-in date. Any cancellation done 5 days and less than 14 days prior to the check-in date will incur 50% charge, thus only 50% refund. Cancellation done less than 5 days will be charged fully according to your room rate.
For cancellation made 5 days prior to check in date, there will be 50% refund, Full refund for cancellation made 14 days before the check in date.
For refund and cancellation, kindly email your name, room type, check in and check out date to firstname.lastname@example.org
Please note that refunds may take up to 15 days from cancellation date to be visible on your account.